Your website is offline and in its place is a message that says “Please contact your hosting provider for details.” Panic sets in, what does this mean? Why is this happening? How do I get the website back online? These questions and more begin to race through your mind.
Let’s start with what this means. Your website has been suspended, which means the hosting provider has temporarily taken it offline. Website hosts often suspend websites for a myriad of reasons ranging from malware to spam. They suspend websites when needed to protect their servers that host tons of other websites, so they don’t get infected too.
Why is it happening? Unfortunately, thousands and thousands of websites are infected every day and yours was one of them. In fact, websites experience an average of 59 attacks per day, which is more than 21,500 per year.