Tag: Safe Holiday Shopping (Page 1 of 2)

holiday shopping online

Why Your Customers Fear Online Shopping

Ecommerce sites can look forward to overstuffed stockings this holiday season. Holiday sales are expected to increase by at least 4 percent this year, for an anticipated total of $1.04 trillion – and for the first time, online spending is expected to exceed in-store sales. In fact, consumers plan to spend 51 percent of their holiday shopping budget online, compared to 42 percent in stores.

Despite these trends, a recent study by SiteLock shows that nearly one in three online shoppers do not plan to shop online at all during the holidays.

Unfortunately, their fears are justified. SiteLock found that 27 percent of consumers worry about their information being compromised, and with good reason. The average website experienced 63 attacks per day in Q2 2017 – up from an average of 22 attacks per day in 2016. Many of these attacks include malware, which is software created for malicious purposes – such as stealing sensitive customer information. If you haven’t noticed any attacks hitting your eCommerce site, don’t be surprised. Recent trends indicate that malware is becoming more deceptive and difficult to detect. Out of six major malware trends identified in Q2 2017, four specialized in quietly breaching a site and maintaining a hidden presence. And don’t expect your customers to see evidence of malware on your site – 23 percent of infected malware files include a backdoor file, which allows cybercriminals to enter and exit your site without your knowing. It’s no wonder consumers worry about shopping online because they think their information will be compromised, as it could very well happen without any warning. Even more concerning, if your customers find out your site was at fault, you can also count on losing their business. In fact, 65 percent of respondents who have had information stolen or compromised due to online shopping no longer shop online or refuse to return to the site where their information was compromised, which is a loss most online retailers – especially small businesses – can’t afford.

A secure shopping cart isn’t enough to protect your website from attacks and safeguard consumer information. Fortunately, you can easily secure your site and resolve consumer fears in time for the holiday rush. SiteLock survey results reveal that 52 percent of respondents say a store that provides a secure payment network makes them feel more confident. As an online retailer, there are a few things you can do to help prepare yourself and protect your customers. For example, become PCI Compliant if you haven’t already. You’ll reduce the risk of fraud for your customers while avoiding a hefty fine that might cost you $100,000 or more. You can also use a website scanner to proactively check for malware or use a web application firewall with a CDN to help speed up your website and ensure only legitimate traffic hits your website.

Relieve your customers’ fears of shopping online this holiday season by taking proactive security measures, and ensure happy holidays for both your customers and your business!

SiteLock Website Security

12 Days of Christmas Brought to You by SiteLock [Video]

Merry Christmas from SiteLock! In the spirit of the season, we’ve created a satirical rendition of the 12 Days of Christmas to educate website owners about online risks. Watch the video to learn about some of the most common “gifts” cybercriminals are giving away this year.

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SiteLock Website Security

Are Your Customers Afraid of Cyberattacks?

Retail therapy is the act of shopping with the primary purpose to improve the buyer’s mood. This form of “therapy” is practiced among many consumers, with more than half of Americans admitting to making a purchase as a way to lift their spirits. As therapeutic as shopping can be, it also raises fear among many consumers – especially around the holiday season. With websites, including eCommerce sites, experiencing 22 cyberattacks per day on average, shoppers have good reason to be concerned.

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cyber monday secure shopping

Avoid Cyberstress This Holiday Shopping Season [Infographic]

With Cyber Monday just one week away, learn more about how consumers feel about the security of online shopping and what you can do to help prevent your data being stolen.

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Hacked for the Holidays? 4 Website Security Tips for Safe Retailing

With the holidays quickly approaching and online shopping expected to hit record highs, it’s the perfect time to make sure your customers, and your bottom line, aren’t at risk. In fact, shipping experts like FedEx, are predicting another record-breaking year of shipments driven by eCommerce purchases.

With the push for holiday shopping about to begin, we conducted a survey to take a closer look at trends in online shopping and how that relates to what we’re passionate about: website security.

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holiday shopping online

Tips for Safe Online Holiday Shopping

Festive decorations adorn storefronts and holiday music fills every shop; a reminder that the holiday season is upon us. It is a busy time of the year, full of parties, reunions with family and friends and plenty of shopping.

According to the National Retail Federation, 2016’s holiday sales are expected to increase 3.6 percent over last year to 655.8 billion dollars. Shoppers are estimated to spend an average of $935.58 on gifts, food, décor, cards, and personal purchases.

That means a lot of time spent in stores and online looking for just the right gift, decoration, or meal for the season. It is also a prime time for a crime, especially if you’re shopping online.

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SiteLock Website Security

It’s a Holiday Security Breach Blowout

This week we have a personal story for our readers. It’s a heartwarming tale of multiple mass data compromises, which affected yours truly. We’ll also discuss how major data breaches occur, and what you can do to protect yourself in the Age of the Large Data Breach.

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SiteLock Website Security

Secure Your Web Applications This Holiday Season

Expect Increased Volumes

This year, 80% of consumers plan to spend as much or more than they did in 2014, according to an analysis of available research by PFSWeb. Just on Cyber Monday alone, total sales made from consumers’ desktops reached $2.28 billion, up 12% from 2014. Mobile sales on Cyber Monday grew 53% from last year, with total sales reaching $838 million.

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How To Distinguish Promotional Emails from Phishing Scams

Your inbox is exploding with holiday promotional emails by now. It is likely that your favorite store is offering 25% off your entire purchase, and all you have to do is “redeem now.” But before you click on that enticing link, consider who the email is actually coming from. Phishing emails are well-crafted emails that trick the user into clicking on links or attachments that collect personal and financial information or contain malware. While deals are great, think before you click, especially during the holiday season.

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Cyber Monday Security

How to Safely Shop Online During Cyber Monday

It’s easy to get wrapped up in the holiday frenzy. With the allure of Cyber Monday markdowns, it’s easy to forget to use proper precautions when shopping online. Everyone expects that all the ecommerce sites are safe, but there is always the possibility of getting tricked into visiting a website managed by cybercriminals. Here are a couple things to be mindful of as you shop online this weekend.

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